Frequently Asked Questions
Everything you need to know about shopping with Leonids.
What is the standard shipping time for Leonids orders?
We typically process orders within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and send your item back for a full refund or exchange.
What payment methods do you accept?
Leonids accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
How do I know which size to choose?
Every product page features a detailed 'Size & Fit' guide. We provide specific measurements for each garment and recommend comparing them to your own measurements for the most accurate fit.
Are your materials sustainably sourced?
At Leonids, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.